
FAQ
Safeguarding Funds
When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.
What about regulations?
We work with top players in the market and all our activity is regulated and falls under the FCA (Financial Conduct Authority) guidelines.
We make it a priority to offer top safety service to our clients and make sure your funds are completely protected
Can you give me some more details?
Payment services for Vertex Financial Partners are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of a electronic-money institution (Relation Number: R142701)
What kind of products do you offer?
We offer spot, forward and limit orders.